Girl’s Own Store are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Girl’s Own Store
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping basket. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.
If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
All major credit and debit cards are accepted. Payments are taken via Paypal, although you don’t need a Paypal account to make a payment. You may also make payments by cheque if you prefer, in which case goods will be dispatched once the cheque has cleared.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
Cost of delivery depends on weight and destination, it will be calculated for you on the checkout page.
To mainland UK it is £3.00 for orders weighing up to 2kg, £14.00 for orders over 2kg and up to 20kg.
Orders for European destinations are £4.50 for up to 250g, £6.50 up to 500g, 9 pounds for up to 1kg and 12.50 pound up to 2kg .
For the Rest of the World the cost is £5.50 for up to 250g, £8.50 up to 500g, 13.50 pounds up to 1kg and 18.50 pounds up to 2kg. .
We deliver your order as soon as possible. We will normally send your order to you in 1 or 2 days. If there is a delay (e.g for handmade items) we will let you know straight away.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Prices include 20% VAT.
Credit Card Security
When the order is placed credit card numbers are encrypted using 128 bit encryption. They are not held in clear text on any web site.
We guarantee your satisfaction.
If you need to reach us, please email us using the link on the Contact page, alternatively, you can call on 01308 867974 International +44 1308 867974 or write to us at 3 Post Office Yard, Chard Road, Drimpton, Dorset DT8 3RR, UK
Girl’s Own Store do not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm